Privacy Policy

This Privacy Policy explains what information the Aurora Home Remodelers website at https://placeholder-domain.invalid (the "Website") collects, how it is used and who it is shared with. By using the Website you acknowledge that you have read it.

Who we are

The Website is operated by Toure Marketing ("Toure Marketing", "we", "us" or "our"). Aurora Home Remodelers is the name of the Website. Toure Marketing is not a contractor and does not perform remodeling work.

When you ask for an estimate through the Website, by form, phone call or text, we share your request with an independent general contractor. The contractor runs the estimate and, if you hire it, does the work.

Information you give us

When you fill out the form on the Website, we collect your name, phone number, email address, ZIP code, the type of project and, if you add one, your message. When you call or text us, we collect your phone number and the details you give us about your project. If you check the SMS consent box, we also record that you agreed to receive text messages and when.

We do not take payments on this Website and we do not ask for payment card details.

Information collected automatically

Our hosting provider, Cloudflare, records standard server request logs as part of delivering and securing the Website. Those logs can include your IP address, browser type, the pages you request, the time of the request and the page you came from.

The Website does not load advertising or social media tracking scripts, and we do not use cookies to track you across other websites. If we turn on Cloudflare's web analytics, Cloudflare may collect basic, cookie-free traffic statistics, such as page views and general location derived from IP address, to help us understand how the Website is used.

The Website stores a small flag in your browser's local storage to remember that you've seen the notice about the contractor, so it doesn't keep showing. It isn't used to track you.

Some pages include an embedded Google Maps frame. When a page with a map loads, your browser requests that map from Google directly, which gives Google your IP address and browser details, and Google may set its own cookies. Google's use of that data is covered by Google's privacy policy. Nothing you type into our form is sent to Google. Our fonts are served from this Website, not from a third-party font service.

How we use information

We use the information we collect to:

• Understand your project and share your request with the independent general contractor so it can contact you about an estimate;
• Confirm we received your request and follow up about it, including by text message if you opted in;
• Answer your questions;
• Keep the Website working, secure and free of spam and abuse; and
• Meet legal obligations and protect our rights.

How we share information

We share your personal information only as follows:

• With the independent general contractor. When you ask for an estimate, we share the information you give us (such as your name, phone number, email, ZIP code, project type and message) with the contractor so it can contact you, run the estimate and, if you hire it, do the work. The contractor is a separate business. Its use of your information is governed by its own practices.
• With service providers that run the Website and our communications for us, such as our hosting provider and the customer relationship and messaging tools we use, only as needed to provide those services;
• When required by law, subpoena or other legal process, or to protect the rights, property or safety of Toure Marketing or others;
• As part of a merger, sale or transfer of all or part of our business; and
• With your consent or at your direction.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we get paid

Toure Marketing may receive compensation from the contractor, including a fee for estimates the contractor completes and a percentage of projects booked after an estimate. You don't pay anything to use the Website or to request an estimate, and you are never obligated to hire anyone.

SMS / text messaging

We collect mobile phone numbers when you submit the form on this Website, call us or text us. If you provide your number and check the SMS consent box on our form, you agree to receive text messages from Aurora Home Remodelers about your remodeling request, including confirmations and updates about your request.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out; you will receive one confirmation message and no further messages. Reply HELP for help, or call us at [PLACEHOLDER PHONE].

Consent to receive text messages is not a condition of purchase of any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

External links

The Website links to sites we do not operate, such as city and county pages, maps and reference sources. We are not responsible for their content or privacy practices.

Security and retention

We take reasonable steps to protect your information, but no method of sending or storing data over the internet is completely secure. We keep your information for as long as we need it to handle your request, meet legal obligations and resolve disputes. We may keep a record of a request to stop contacting you so we can keep honoring it.

Your choices

You can ask us to access, correct or delete the personal information you gave us by calling [PLACEHOLDER PHONE]. If your request was already shared with the contractor, contact the contractor as well, since it keeps its own copy. You can stop our text messages at any time by replying STOP.

Children's privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.

Governing law

This Privacy Policy is governed by the laws of the State of Illinois, without regard to its conflict of law rules.

Contact us

Questions about this Privacy Policy? Call Toure Marketing, the operator of Aurora Home Remodelers, at [PLACEHOLDER PHONE].